During the COVID-19 pandemic, our TI staff and volunteers played a vital role in supporting the community by responding to emergency needs. A dedicated team of 25 staff members and volunteers were involved in various activities such as educating the public on preventive measures, screening suspected cases, and offering services at quarantine centers and check posts. At the Karaikal district check post borders, staff worked tirelessly to monitor temperatures using thermal scanners and provide awareness about COVID-19 to those traveling. In quarantine centers, our volunteers offered counseling, ensured proper hygiene, monitored nutrition, and facilitated referrals for testing. A 24-hour helpline was also established to assist women and the elderly, and essential supplies like rice, vegetables, and masks were distributed to vulnerable groups, including PLHIV and high-risk populations. These efforts were crucial in ensuring health and safety during a challenging period.